Privacy Policy
Protecting your private information is our priority. This Statement of Privacy applies to TexasVeteranCare.com and Texas Veteran Care and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Texas Veteran Care include TexasVeteranCare.com and TVC. The TVC website is a Texas Veteran Aid and Assistance site. By using the TVC website, you consent to the data practices described in this statement.
Collection of your Personal Information
TVC may collect anonymous demographic information, which is not unique to you, such as your:
– Age
– Gender
– Race
– Household Income
– Military Status
We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services available on the Site. These may include: (a) registering for an account on our Site; (b) sending us an email message; (c) submitting your phone number via a contact or inquiry form. We will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us.
SMS Opt-In and Messaging
How we obtain consent: We collect your phone number through our website contact forms, appointment booking widgets, or newsletter sign-up boxes. By providing your phone number and checking the opt-in box, you are providing express written consent to receive SMS communications from Veteran Caregivers (TVC).
How we use SMS: Text messages are used to provide appointment reminders, service updates, and responses to your direct inquiries. Messaging frequency is variable. You may opt-out at any time by replying STOP. For help, reply HELP. Standard message and data rates may apply.
Sharing Information with Third Parties (Mobile Info Sharing Statement)
TVC does not sell, rent or lease its customer lists to third parties. Mobile Information: Notwithstanding any other language in this Privacy Policy, mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
TVC may share data with trusted partners to help perform statistical analysis, send you email or postal mail, or provide customer support. All such third parties are prohibited from using your personal information except to provide these services to TVC, and they are required to maintain the confidentiality of your information.
Tracking User Behavior
TVC may keep track of the websites and pages our users visit within TVC, in order to determine what TVC services are the most popular. This data is used to deliver customized content and advertising within TVC to customers whose behavior indicates that they are interested in a particular subject area.
Automatically Collected Information
Information about your computer hardware and software may be automatically collected by TVC. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the TVC website.
Use of Cookies
The TVC website may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
Security of your Personal Information
TVC secures your personal information from unauthorized access, use, or disclosure. TVC uses the following methods for this purpose:
– SSL Protocol
We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information.
Children Under Thirteen
TVC does not knowingly collect personally identifiable information from children under the age of thirteen.
E-mail and SMS Communications
From time to time, TVC may contact you via email or SMS for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication.
If you would like to stop receiving marketing or promotional communications via email, you may opt out by emailing support@texasveterancare.com. To stop receiving SMS, you may reply STOP to any message received.
Changes to this Statement
TVC reserves the right to change this Privacy Policy from time to time. Your continued use of the Site and/or Services available through this Site after such modifications will constitute your acknowledgment of the modified Privacy Policy and agreement to abide and be bound by that Policy.
Contact Information
TVC welcomes your questions or comments regarding this Statement of Privacy.
Veteran Caregivers, LLC 8555 Westland W Blvd Houston, Texas 77041
Email Address: swells@veterancaregivers.care Telephone number: (888) 653-1020 Effective as of May 28, 2019 (Updated February 2026)